Terms and Conditions

Marrakech Golf ToursTerms and Conditions

Terms & Conditions

Last updated: October 24, 2026

1. Introduction

Welcome to Marrakech Golf Tour (https://marrakechgolftour.com).

These Terms & Conditions govern your use of our website and the private transportation services offered by Marrakech Golf Tour.

By using our website or requesting our services, you agree to these terms. If you do not agree, please do not use the website or submit a booking request.

2. Our Services

Marrakech Golf Tour provides private transportation services in Marrakech and surrounding areas, including:

  • Airport transfers to and from Marrakech and other agreed destinations.

  • Transfers between airports, hotels, riads, villas, and other accommodation.

  • Private transportation to and from golf courses.

  • Other private transfers agreed upon in advance.

Our services concern transportation only. Golf course reservations, green fees, equipment rental, accommodation, meals, excursions, and other activities are not included unless expressly confirmed in writing.

3. Booking Requests and Confirmation

Customers may contact us through our website, telephone, email, or WhatsApp to request a transfer.

When requesting a booking, please provide accurate information, including:

  • Your name and contact details.

  • Pickup and drop-off locations.

  • Date and requested pickup time.

  • Number of passengers.

  • Flight details, where applicable.

  • Luggage information or any special transportation requirements.

A booking request is not automatically a confirmed reservation. Your transfer is confirmed only when we communicate our acceptance and the agreed details.

We may contact you to clarify information before confirming a booking.

4. Prices and Payment

The price of each transfer will be communicated or confirmed before the service is provided.

Prices may depend on the route, distance, number of passengers, vehicle requirements, waiting time, and other arrangements agreed upon in advance.

Unless expressly included in the agreed price, additional services and expenses are excluded.

Any payment method, deposit, or payment deadline applicable to a booking will be communicated to the customer before confirmation.

Customers should clarify any uncertainty about the price or payment arrangements before the transfer.

5. Cancellations and Changes

If you need to cancel or change a booking, please contact us as soon as possible using the contact details provided below.

Changes to the date, time, pickup location, destination, or number of passengers are subject to availability and confirmation.

Any applicable cancellation fees, deposit conditions, refund arrangements, or charges for additional waiting time must be communicated and agreed upon before the booking is confirmed.

If we need to cancel or modify a confirmed transfer, we will inform you as soon as reasonably possible and discuss an appropriate solution.

6. Airport Pickups and Delays

For airport transfers, customers should provide accurate flight details and a working contact number.

Customers should notify us promptly of flight changes, cancellations, or significant delays.

Pickup arrangements, including meeting points and any waiting time included in the price, will be communicated during booking confirmation.

Additional waiting time or changes caused by delays may result in additional charges only where applicable charges have been communicated and agreed upon.

7. Customer Responsibilities

Customers agree to:

  • Provide accurate booking information.

  • Be ready at the agreed pickup location and time.

  • Treat the driver and vehicle respectfully.

  • Follow applicable safety instructions and transport regulations.

  • Ensure that children are accompanied and that any required child seats are arranged in advance.

  • Inform us of special luggage, accessibility, or passenger requirements before the transfer.

Customers may be responsible for damage caused to a vehicle by their intentional or negligent actions, subject to applicable law.

8. Passenger Safety and Conduct

Passengers must follow the driver’s reasonable safety instructions and applicable traffic laws.

Smoking, illegal activities, or conduct that endangers the driver, passengers, or vehicle is not permitted.

The driver may refuse to begin or continue a journey where doing so is reasonably necessary for safety or required by law. Any resulting charges or refund arrangements will be handled in accordance with the confirmed booking terms and applicable law.

9. Delays and Circumstances Beyond Our Control

We make reasonable efforts to provide punctual and reliable transportation. However, arrival times may be affected by traffic, weather, road closures, airport operations, public events, mechanical problems, or other circumstances beyond our reasonable control.

If a significant disruption occurs, we will make reasonable efforts to communicate with the customer and arrange an appropriate solution.

Nothing in these terms excludes or limits any liability that cannot lawfully be excluded or limited.

10. Website Information

We aim to keep the information on our website accurate and up to date. However, routes, estimated travel times, service descriptions, and indicative prices may change.

Information displayed on the website does not constitute confirmation of a specific transfer unless the booking has been expressly confirmed.

We reserve the right to correct errors and update website content.

11. Third-Party Services and Links

Our website may contain links to third-party websites or services, including Google Maps, WhatsApp, accommodation providers, or golf course websites.

These third parties operate independently and may have their own terms and privacy policies.

Marrakech Golf Tour is not responsible for the availability, content, or practices of third-party websites and services.

Unless expressly agreed otherwise, our responsibility is limited to the transportation service confirmed with the customer.

12. Personal Data and Privacy

Personal information provided when making an enquiry or booking will be handled in accordance with our Privacy Policy.

We use relevant booking information to respond to enquiries, arrange transfers, communicate with customers, and fulfil applicable legal obligations.

For further information about personal data and cookies, please consult our Privacy Policy:

https://marrakechgolftour.com/privacy-policy/

13. Complaints and Customer Support

If you have a concern about a booking or transfer, please contact us as soon as reasonably possible and provide the relevant booking details.

We will review your complaint and make reasonable efforts to resolve the matter.

These terms do not affect any mandatory rights you may have under applicable consumer protection law.

14. Liability

We will provide our services with reasonable care, subject to the confirmed booking and applicable law.

To the extent permitted by law, we are not responsible for indirect losses arising from circumstances beyond our reasonable control.

Nothing in these terms excludes liability for fraud, wilful misconduct, negligence where liability cannot legally be excluded, personal injury caused by negligence, or any other liability that cannot lawfully be excluded or limited.

15. Changes to These Terms

We may update these Terms & Conditions to reflect changes to our services, website, or legal obligations.

The updated version will be published on this page with a revised date. Changes will not override rights or obligations that cannot lawfully be changed retrospectively.

16. Governing Law

These Terms & Conditions are subject to the applicable laws of Morocco.

Any dispute will be handled by the competent courts in accordance with applicable law, including any mandatory consumer protection rules or jurisdictional requirements.

17. Contact Information

For questions, booking enquiries, or concerns about these Terms & Conditions, please contact us:

Business: Marrakech Golf Tour

Website: https://marrakechgolftour.com

Email: [email protected]

WhatsApp / Phone: +212 699 734 649

Thank you for choosing Marrakech Golf Tour for your private transportation needs.

"This transfer service made our trip to Marrakech effortless. Professional drivers, comfortable vehicles, and a seamless experience from arrival to destination."

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